Can I buy furniture directly from the factory?

Our service is exclusive to registered retailers and resellers. If you have a store or wish to resell our products, register on our B2B platform. For end consumers, we recommend purchasing through our partners. Contact us and we'll recommend the nearest store!

I need technical assistance, what should I do?

If you purchased our product in a store, the first step is to contact the retailer directly. They will be responsible for contacting our technical assistance department if necessary.

If you are a partner retailer, contact us via WhatsApp at +55 51 8218.0968 or by email at assistencia@moveisprimavera.com.br

How do I receive news and campaigns?

Retailers registered on our B2B platform receive email and WhatsApp communications with news, launches, and promotional campaigns. Make sure to keep your information updated on the platform. If you're not yet part of our WhatsApp community, please request the link from your representative.

How do I find a partner store in my city?

If you're an end consumer and want to buy our furniture, we can help you find the nearest partner store! Just access the "Where to Find" section of our website, select your state and city, and search.

Where can I find the assembly manuals?

The manuals are included with the products in the packaging, but they are also available for download here on the website, in the "Manuals" section.

How do I register for B2B?

Registration is quick and easy. Simply access the "Retailer Area" menu on our website, fill out the form with your company information, and wait for approval. After registering, you'll have access to exclusive prices, real-time inventory, and promotional campaigns.

Do you manufacture custom furniture?

We currently work with mass-produced furniture. Our products are designed to offer versatility, practicality, and excellent value for money, with a variety of sizes and configurations.

Is the furniture delivered assembled?

No. Our products are delivered disassembled, accompanied by an assembly manual and hardware kit. This facilitates transportation and prevents damage.

What is the difference between MDF and MDP?

MDF (Medium Density Fiberboard):
It is composed of compacted wood fibers, which allows for more detailed cuts and finishes. Ideal for doors, machined fronts, and pieces that require more sophisticated finishes. It is smooth, durable, and easy to paint or apply film.

MDP (Medium Density Particleboard):
It is made with layered wood particles. It is lighter and resistant to bending, making it excellent for structural parts such as sides, tops, and backs. It offers excellent value for money and performance in mass-produced furniture.

In our furniture, we use each material strategically, combining aesthetics, strength, and economy.

How do I clean my Primavera furniture?

To keep your furniture looking beautiful and well-maintained, follow these cleaning tips:
- Use a soft cloth lightly dampened with water.
- If necessary, use mild soap diluted in water. After cleaning, dry thoroughly with a clean, dry cloth.
- Avoid abrasive products, alcohol, rough sponges, or any substance that could damage the finish.
- Do not use silicone-based furniture polish, as it can make the furniture slippery and stain over time.
- Never expose the furniture to direct sunlight or excessive humidity.

By following these precautions, your furniture will last longer and look like new for much longer!

What is the warranty period?

Móveis Primavera offers a three-month warranty against manufacturing defects, as required by law, on its entire product range.